We provide support in a way that suits you and your business needs.
- All our packages are invoiced monthly, and there is no minimum term.
- Proactive monitoring of computers
- Regular maintenance, to avoid unexpected problems*
- We make a point of looking at your whole office setup and working out practical ways to make it more reliable, secure and cost-effective.
The Pay-as-you-go Support includes:
For a low monthly retainer, we provide priority remote support, and optionally call-outs, at a reduced rate. The rate depends on the amount of the retainer.
Remote support is billed by the quarter-hour, and call-outs by the half-hour. We create and maintain site documentation, which is shared with you.
We also offer:
* Regular maintenance is chargeable on the pay-as-you-go plan.